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armour99
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Message 1 of 2
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My HP laptop touchscreen works with my finger, but not with my stylus pen

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I recently bought a new laptop.  The touchscreen works well with my finger, but the stylus pen I bought is not working.  The pen is fully charged, turned on, but does not work.  Please help, as the reason I bought the laptop was to be able to write on the touchscreen with my stylus.  Would be happy to provide more details, and am open to any suggestions you may have.  Thanks in advance for your help.

Best,

Mike

[personal info removed.]

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Dragon-Fur
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Message 2 of 2
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@armour99 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Please do edit your first post and remove the rest of your email address.

Never post private information in our very public Community.

Thanks.

 

Not all touchscreen computers work with a stylus.

Those that support a touchscreen AND a stylus may do so for specific stylus types.

 

The first thing is to know the exact model name / product number.

Provide that information and we can check whether the system supports a stylus.

 

Finding your Product Name, Product Number, or Serial Number

Reminder:  Never post the serial number or any private information in the Community – we are a public resource.

 

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

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Dragon-Fur

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