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ShirinProvat Student
Student
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Message 1 of 3
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HP Recommended

My Mute Button Light Won't Go Off

HP ProBook 450 G2
Microsoft Windows 8.1 (64-bit)
I have a HP ProBook 450 G2 laptop. The mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 8.1 64-bit. Thanks!
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Tutor Tyler_H Tutor
Tutor
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Message 2 of 3
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HP Recommended

My Mute Button Light Won't Go Off

Hello ShirinProvat, 

 

Call into support at 800-334-5144 and get the machine set up for service you are more than likely going to be looking at a hardware defect and needs to be resolved by hardware replacment. 

I am and employee for HP
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Teacher Teacher
Teacher
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Message 3 of 3
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HP Recommended

My Mute Button Light Won't Go Off

Hi 

you can try to update your drivers by downloading the drivers here

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6943827

 

This should resolve your issue.

Please let us know if this solution works 🙂

I am an HP employee.
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