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‎07-02-2016 04:08 AM - last edited on ‎07-02-2016 12:08 PM by Retired

HP Recommended

I've got a Pavilion Notebook - 15 model no. ab032tx

On installing the IDE audio driver it give the error that it is not supported and aborts. Please help

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-02-2016 03:59 PM

HP Recommended

Hi @vipul_joshi,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that the mute LED does not work after upgrading to Windows 10, and you tried to update the audio driver, but it showed that does no support your system.

 

According to the model number you gave, I found this audio driver for Windows 10: sp73189.exe

 

Please try if you can install this one. The link for all the drivers of your model: 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-ab000-Notebook-PC-series/7771366/mode...

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎07-02-2016 03:59 PM

HP Recommended

Hi @vipul_joshi,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that the mute LED does not work after upgrading to Windows 10, and you tried to update the audio driver, but it showed that does no support your system.

 

According to the model number you gave, I found this audio driver for Windows 10: sp73189.exe

 

Please try if you can install this one. The link for all the drivers of your model: 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-ab000-Notebook-PC-series/7771366/mode...

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-03-2016 03:18 AM

HP Recommended

Yes! It totally worked. Thank you very much. Kudos

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