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Sina1854 Student
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My Spectre X360 clicks by itself

spectre X360
Microsoft Windows 10 (64-bit)

I bought my spectre X360, 4 days ago and I am facing with a weird problem. My labtob clicks by itself and even the cursor jumps by itself from one point to another point. Please someone help me

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My Spectre X360 clicks by itself

Hello, @Sina1854 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

 

If I understand you correctly, you are having issues with the touch screen where it looks like the screen is activated / touched – but not by you. Do not worry, your Spectre is not haunted by a ghost 😉

I would suggest you first perform a hard reset on the PC. You can find the detailed instructions here: http://hp.care/2byfHyh

 

Once done, try running a touch screen diagnostic test.

I found a wonderful document which gives you step by step instructions to perform the same. Go to http://hp.care/2chznWE and expand and follow the steps mentioned under “Touch screen responds inaccurately”.

 

Let me know how that goes. I’ll watch for your reply!

Cheers 🙂


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