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‎05-24-2024 03:10 PM

HP Recommended

My USB-c dock G5 works with my HDMI-connected display when I connect a HP notebook from work.

But when I connect my old windows 10 gaming laptop it gets confused:

The display is detected by Windows and extends the desktop and I can see the display in settings. But no signal is recieved by the display. 

Some investigation using the NVIDIA controlpanel gives a clue that I can configure sound to the monitor at _Displayport (2)_! That option disappears when I unplug the HDMI-cable.

That must be a bug in the docking station. 

I have updated the drivers according to the support page for the dock

 

Category:
3 REPLIES 3

‎05-24-2024 03:39 PM

HP Recommended

@fredrikAn 

 

Not computers are the same. What is your other computer ? 

 

Regards.

BH
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‎05-24-2024 03:59 PM

HP Recommended

@Banhien

My other computer is an  ASUS Gaming laptop with a GeForce GTX 1060 graphics card. Does that matter?

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‎05-24-2024 07:43 PM

HP Recommended

@fredrikAn 

 

My question was: What is your machine (brand, model)

 

or do you know the list of its PORTS

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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