My display screen is black but I see a little light

[dEyessect]

so like basically I hit my keyboard because sometimes it has a glitch and the only way to fix it is to hit it. I got it earlier and the screen went black and then after like a minute I see some light so I went under a blanket so I can the the display better and nothing but when I pointed the display at the sun i saw it more clearly. Also I notice that the touch screen doesn’t work . I did not hit the screen too

[WAWood]

@dEyessect 

Laptops are not designed to survive physical abuse -- like hitting the keyboard repeatedly.

What do you think is right UNDER the keyboard -- the primary system board!

Striking the keyboard again and again, and eventually, you will crack one or more of the tiny traces on the system board and basically trash the PC. You may have done that already.

To determine the cause with hardware failures, you have to be able run diagnostics. We have no way of accessing your PC from here, so we can not do that for you. You have to do it yourself.

You do this by pressing the Esc key repeatedly when rebooting and then, when the HP Startup Menu appears, selecting Diagnostics (usually F2) and letting it run.

If it is NOT possible to run diagnostics, or if that does not work, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

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If your PC is still under the original one-year HP warranty, or if you have purchased an extended warranty from HP and this is still valid, then having HP do this is an inexpensive option for you. In that case, you should contact HP Customer Support to see about having it repaired or replaced under warranty.

To contact HP Support see the following link to create yourself a case number:

Step 1. Here is the link: https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options
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If your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Good Luck

[dEyessect]

Yea lol I promise it was very light hitting but the glitch has been happening for a while so yea