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07-24-2022 06:11 AM
Sorry to hear that you are having problems ... and I would like to help you.
To help you I need to know the product number (p/n) of your notebook !
You will find this information on the back of your notebook printed in small alphanumeric letters.
The product number (p/n) is legally allowed information, just about the computer, no sensitive data.
It is allowed to post in public, no problem.
press [winkey] + r
( run command )
copy / paste the System SKU value
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