07-21-2016 01:54 PM
My keayboard and mouse pad stoopped working suddenly. My computer has touchscreen so i have been able to use the onscreen keyboard and also have an external mouse but the physical keyboard and mousepas are not responding. i noticed that the led on the caps key turns on when i activate from the onscreen keyboard. HELP!
07-22-2016 04:01 PM
Welcome to HP Forums! I have read your post and wanted to help.
I understand that the keyboard and touchpad stopped working on your laptop. In order to better assist you, please provide the product number.
Looking forward to your reply!
I work on behalf of HP
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