Create an account on the HP Community to personalize your profile and ask a question
07-02-2022 07:43 AM
My hp laptop(Model 14-dk1xxx) has been stuck in the preparing automatic repair loop and everything I have done isn't working. I have tried to factory reset it but it just goes to blur screen, I have tried to use the press the windows and b at same time and that works but it just make it right back to the preparing automatic repair loop. What should I do?
07-02-2022 04:54 PM
Sorry to hear that you are having problems ...
(1) Check your hardware
Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...
Watch how it works:
(2) Please report your results ( report, pictures, error messages ... )
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
Didn't find what you were looking for? Ask the community