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‎01-13-2017 08:12 PM

HP Recommended
Product: Pavilion Note 15
Operating System: Microsoft Windows 10 (64-bit)

My laptop was updating and being charged at the same time. I left the computer alone for about 2 hours and then the screen color was suddenly green at the startup. Then when I login to my laptop it became pink! What happened to it suddenly? I tried to get to the BIOS by pressing f10 but I can't. Help me!!

2 people had the same question
1 REPLY 1

‎01-14-2017 03:09 PM

HP Recommended

Hi @Beakuan

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having display issue on your computer.

 

I’d love to help!

 

Follow the steps in the below document to fix this issue.

 

http://hp.care/2c0hUSm

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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