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08-05-2022 04:30 PM
Sorry to hear that you are having problems ... and I would like to help you.
You can replace the screen:
Download -> Maintenance and Service Guide
Page 19 Display assembly components
Page 20 Chapter 3 Illustrated parts catalog
FHD = Full HD
HD = HD ready
TOP = touch-on-panel
HP Spare parts can be ordered here:
Replacement display panels ( Internet )
In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
- [Always recommended] The function of the fan(s) must be checked
- Change display panel
- General cleaning ...
If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.
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