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- My laptop screen went blank and the caps lock button is flas...

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06-05-2025
04:58 AM
- last edited on
06-06-2025
04:18 AM
by
Nal_NR
Hi Members, kindly assist me with my old laptop issue. Is is a Compaq Cq58 windows 8. The model serial number:[EDITED]. The laptop screen just went blank and the caps lock button is flicking twice. The issue started yesterday.
06-06-2025 06:51 AM
@Ngubeni, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your Compaq CQ58 laptop is showing a blank screen and the Caps Lock LED is blinking twice repeatedly. This is a known diagnostic code from HP that indicates a BIOS corruption failure.
Here are the steps you can follow to try and resolve this issue:
Perform a Hard Reset
- Turn off the laptop completely.
- Disconnect the power adapter.
- Remove the battery (if removable).
- Press and hold the Power button for about 15 seconds.
- Reconnect the battery and power adapter.
- Try turning the laptop back on.
Attempt BIOS Recovery
HP laptops have a built-in BIOS recovery feature. Here's how to try it:
- Turn off the laptop.
- Press and hold the Windows + B keys, then press and hold the Power button for 2-3 seconds.
- Release the Power button but continue holding Windows + B for another 5 seconds.
- If successful, you should see the BIOS recovery screen and the system will attempt to restore the BIOS.
If this works, follow the on-screen instructions to complete the recovery.
Reseat RAM (Optional but Helpful)
Sometimes, reseating the RAM can help resolve POST issues:
- Power off the laptop and remove the battery and power adapter.
- Open the back panel to access the RAM.
- Carefully remove and reinsert the RAM modules.
- Reassemble and power on the laptop.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support