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- HP Community
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- Notebook Video, Display and Touch
- Re: My left touchpad button detached, how do I fix it?

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09-15-2020 02:41 PM
I was using my laptop and clicked on the left click button and the left side of the button snapped and sunk into the laptop. I removed carefully and I don't think I broke anything with the plastic button plate. I can't seem to find a guide to reattaching it on the web or on the forum so how can I fix the touchpad.
09-18-2020 07:37 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
09-27-2020 11:18 AM
@The_Fossette
Thanks for replying to my issue, I followed the link as you asked and I found my Product Name which is HP Laptop 14-cf0xxx , and my Product Number which is 4BQ34UA#ABL. What is the next step?
Best Wishes,
Vicdenz
09-28-2020 10:06 AM
Thank you for the information.
Refer to page 45 form the below service guide and check if it helps.
http://h10032.www1.hp.com/ctg/Manual/c06146792
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee