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My screen connectors shorted and now my display is Black. How can I fix it?

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Hp15z-g100

My screen is black after the connectors shorted . Should I order a new complete assembly and how would I know if I have 30 pin connectors or 40 pin 

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@Bettyjay

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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