cancel
Showing results for 
Search instead for 
Did you mean: 
Sweetnessap
New member
1 0 0 0
Message 1 of 2
84
Flag Post
HP Recommended

My screen is black

Pavillion entertainment PC
Microsoft Windows 7 (64-bit)

When I turn on my laptop I can hear everything booting but my screen stays black. I am not sure why I get no screen. I tried attaching the PC to my tv screen but it didn't work either. Can anyone tell me what might be the problem?

1 REPLY 1
HP Support Agent
HP Support Agent
443 443 14 31
Message 2 of 2
29
Flag Post
HP Recommended

My screen is black

@Sweetnessap  Welcome to HP Community!

 

Please attempt the below steps: 

 

Perform a hard reset 

 

Attempt a BIOS recovery  

 

Run the System Diagnostics tests 
 

For more steps, click here 

 

Keep us posted,
If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation