My screen is black

[Sweetnessap]

When I turn on my laptop I can hear everything booting but my screen stays black. I am not sure why I get no screen. I tried attaching the PC to my tv screen but it didn't work either. Can anyone tell me what might be the problem?

[praveen196]

@Sweetnessap  Welcome to HP Community!

Please attempt the below steps: 

Perform a hard reset 

Attempt a BIOS recovery  

Run the System Diagnostics tests 
 

For more steps, click here 

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