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My screen is black

Pavillion entertainment PC
Microsoft Windows 7 (64-bit)

When I turn on my laptop I can hear everything booting but my screen stays black. I am not sure why I get no screen. I tried attaching the PC to my tv screen but it didn't work either. Can anyone tell me what might be the problem?

HP Support Agent
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My screen is black

@Sweetnessap  Welcome to HP Community!


Please attempt the below steps: 


Perform a hard reset 


Attempt a BIOS recovery  


Run the System Diagnostics tests 

For more steps, click here 


Keep us posted,
If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!


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