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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎03-24-2025 03:16 AM

HP Recommended
Product: HP EliteBook 745 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Yesterday my laptop fell from my lap when I was sitting on the floor so it didn't have a fall that should've done any damage, today I tried to see if I could fix it, I did everything the video about black screens told me to do, all of those that I could do, but nothing worked so I decided to push ctrl shift windows b and it showed the screen refreshing and then oh the screen is giving less light than a rock, I need help cause it's a holiday where I live and I can't give someone to fix it

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1 REPLY 1

‎03-24-2025 03:17 AM

HP Recommended

Yes I have tried butting it on max brightness and no it isn't on power saving mode

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