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‎02-20-2025 10:15 AM

HP Recommended

I am using HP laptop , My Touchpad is not working which touchpad driver i should download please anyone can tell me .

Operating system - Windows 11 Pro 64-bit Version: 22631.4890

Product Number - 4ST52PA#ACJ

Category:
3 REPLIES 3

‎02-24-2025 12:27 PM

HP Recommended

Hi @sauravbir,

 

Welcome to the HP Support Community!

 

Thanks for reaching out about your query regarding driver for your laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

For your HP Notebook - 15q-ds0000tu running Windows 11 Pro (64-bit), you need to install the correct Touchpad Driver.

Download & Install Synaptics/ELAN Touchpad Driver

  1. Go to HP’s Official Website:
    HP Support - Drivers & Software
  2. Enter your laptop model: HP Notebook - 15q-ds0000tu
  3. Look for "Input Devices" or "Touchpad" Driver
    • If available, download Synaptics Touchpad Driver or ELAN Touchpad Driver.
  4. Install the driver and restart your laptop.

 

Install Touchpad Driver via Windows Update

  1. Open Device Manager (Win + X > Device Manager).
  2. Expand Mice and other pointing devices.
  3. Right-click on Synaptics/ELAN Touchpad (or any unknown device).
  4. Click Update Driver > Search automatically for drivers.
  5. Restart your laptop after installation.

 

Enable Touchpad in Windows Settings

  1. Go to Settings (Win + I) > Bluetooth & Devices > Touchpad.
  2. Check if the touchpad is enabled.

 

Use HP Support Assistant

  1. Download HP Support Assistant:
    👉 HP Support Assistant
  2. Install & run it.
  3. It will automatically detect missing drivers and update them.

Let me know how it goes.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎02-28-2025 10:51 AM

HP Recommended

please send me the driver link i am not getting the link .

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‎03-10-2025 02:26 PM

HP Recommended

Hi @sauravbir,

 

You can find the link here: click here

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Was this reply helpful? Yes No
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