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AGSeeker Student
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N5Y74UA

Pavillion Notebook 17g127cl
Microsoft Windows 10 (64-bit)

Screen backlights but nothing else. Repaired on warrenty once with repair cable plugged back in. Pulled apart and reseated cable. No joy. Hard reset with no joy. Should I pull screen out of bezel and reseat or is it something else. Noted Walmart selling refurbished for $420. Sounds like there must be an easy fix. Help load d turbo tax just before it died and taxes are not done. Desperate Al

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N5Y74UA

Hello@AGSeeker,

Welcome to the HP Forums!

I have read your post and understand that you need assistance in fixing the display issue on your PC. I will definitely help you.

I found a link which will ideally help you in fixing the issue. Please perform the steps in the same order and check if that solves the issue.

http://support.hp.com/us-en/document/c03518165

Hope that fixes your issue. Let me know for more.

Resolv_S

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Resolv_S
I work on behalf of HP

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