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AGSeeker Student
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Pavillion Notebook 17g127cl
Microsoft Windows 10 (64-bit)

Screen backlights but nothing else. Repaired on warrenty once with repair cable plugged back in. Pulled apart and reseated cable. No joy. Hard reset with no joy. Should I pull screen out of bezel and reseat or is it something else. Noted Walmart selling refurbished for $420. Sounds like there must be an easy fix. Help load d turbo tax just before it died and taxes are not done. Desperate Al

HP Support Agent
HP Support Agent
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Welcome to the HP Forums!

I have read your post and understand that you need assistance in fixing the display issue on your PC. I will definitely help you.

I found a link which will ideally help you in fixing the issue. Please perform the steps in the same order and check if that solves the issue.

Hope that fixes your issue. Let me know for more.


I work for HP

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