• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎02-21-2021 11:32 AM

HP Recommended
Product: HP Notebook 5 bsOxx

I need to add 2 additional external monitors to my laptop. I have 1 hdmi port, so I am using an hdmi splitter, but my laptop won't detect the third monitor, only 1 (laptop) and 2 (ext monitor 1), but not 3 (ext monitor 2). Is this an issue of graphics card/chip or wiring/connection issue? Please advise on solution. Thanks!

4 REPLIES 4

‎02-21-2021 11:53 AM

HP Recommended

@TradeMann21 

 

There is no product from HP called HP Notebook 5 bsOxx . What is it ? Please use the following way to find out the model/product of your machine


               https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-21-2021 12:23 PM

HP Recommended

Apologies. After looking, it is an HP Laptop 15 bsOxx. Product# 2MW38UA#ABA

Was this reply helpful? Yes No

‎02-21-2021 12:33 PM

HP Recommended

Will my HP Laptop 15 bsOxx support 2 external monitors on the Intel(R) Graphics card/chip. I can only detect 2 monitors, but can't detect the 3rd. I only have 1 HDMI port, so tried using an HDMI splitter, but still not detecting 3rd. 

Was this reply helpful? Yes No

‎02-21-2021 04:40 PM

HP Recommended

HP Laptop 15 bsOxx

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.