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NMitra
New member
3 1 0 0
Message 1 of 4
156
Flag Post

Need my spectre laptop screen replaced looks like

HP Recommended
Spectre
Microsoft Windows 10 (64-bit)

I have this windows blue screen. I installed Ubantu and looks like the touch is not working.

How do I contact HP to get the screen replaced ?

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 4
Flag Post
HP Recommended

@NMitra

 

I reviewed your post and I understand that you want to get the display replaced on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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NMitra
Author
New member
3 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I am trying find the HP image to install on my laptop. Product ID : 2LU96UA#ABA.

I downloaded hp recovery manager . 

 

When II try to install I get the error:

You will not be able to continue to recover this system with these Media

Error: 0100-8389-83BA,83BB.

 

Any idea how do i get the HP image installed on the new sdd

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 4 of 4
Flag Post
HP Recommended

@NMitra

 

Contact support and they will assist you in this regard.

 

Cheers!

The_Fossette
I am an HP Employee

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