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‎10-04-2019 01:10 PM - edited ‎10-04-2019 01:14 PM

HP Recommended
Product: HP Notebook - 17-ca0138ur
Operating System: Microsoft Windows 10 (64-bit)

I bought a PC was 4GB of RAM from which the video RAM was 2GB! I set the ram bar to 8 GB, only 512 MB began to stand out !!! How to change?

Need seeing advanced hidden options in BIOS. Need change Video Ram...

2 REPLIES 2

‎10-16-2019 06:25 PM

HP Recommended

@RSRSC 

Sorry -- not possible to see those -- as OEMs lock out the Advanced BIOS options to prevent customers from changing critical settings that would destabilize or otherwise damage the PC and then sending it back for replacement under warranty after they damaged it.



I am a volunteer and I do not work for, nor represent, HP
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‎11-20-2019 09:15 AM

HP Recommended

Thanks for answer.

But it's stupid, the setting is important, the computer becomes unclaimed because of this. HP needs to be more responsible! I am disappointed with their products.

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