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Ennio55
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Need to replace the web-camera on HP ENVY x360 convertible model 13-ag0502sa, I have a dashboard

HP Recommended
HP ENVY x360 convertible model: 13-ag0502sa
Microsoft Windows 10 (64-bit)

I have a HP ENVY which need a new web-camera unit  model 17917-1UO.

I have found it on the HP PartSurfer of HP web shop but when I try to log on is asking an employee sign in password?

I have a dash board account where I have listed 3 item in there.

last week I repair my laser/copier/fax jet printer by speaking to HP support from the Netherlands and solve my problem.

Then transferred to the laptop support and the gent refused to continue the conversation because I am not the original purchaser of the lap top (it is second  hand item).

How can you by original replacment from HP?

Thank you for any help

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