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New HP Spectre 360 Letterboxs with LG Monitor WQHD

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Spectre x360
Microsoft Windows 10 (64-bit)

I have the same problem as described by other users.  However the LG 34WL850-W monitor does work fine with my Fujitsu desktop and a 4 year old Surface Pro 4.


I guess its a video driver problem.


HP WhatsApp help were unbelievably poor, suggesting I contact LG, despite it seeming that HP is off the mark on this one.


Fortunately I have 30 day money back deal - which I'm going use unless someone can help me on this. Which is a pity as it is a nice laptop







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I have answered my own question. But to help anyone else with the same problem I just installed the Intel Graphics Control Panel How to Install the Intel® Graphics Control Panel  and ran it and the requisite display mode was there.


Incidentally you can uninstall it and the problem stays fixed!

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