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Stalks64
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New HP Spectre 360 Letterboxs with LG Monitor WQHD

HP Recommended
Spectre x360
Microsoft Windows 10 (64-bit)

I have the same problem as described by other users.  However the LG 34WL850-W monitor does work fine with my Fujitsu desktop and a 4 year old Surface Pro 4.

 

I guess its a video driver problem.

 

HP WhatsApp help were unbelievably poor, suggesting I contact LG, despite it seeming that HP is off the mark on this one.

 

Fortunately I have 30 day money back deal - which I'm going use unless someone can help me on this. Which is a pity as it is a nice laptop

 

 

Regards

 

 

Andrew

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Stalks64
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Hi,

 

I have answered my own question. But to help anyone else with the same problem I just installed the Intel Graphics Control Panel How to Install the Intel® Graphics Control Panel  and ran it and the requisite display mode was there.

 

Incidentally you can uninstall it and the problem stays fixed!

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