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New HP Stream - New Notebook - Need to disable touchpad and only use external mouse, no options.

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HP Stream laptop 14-cb171wm
Microsoft Windows 10 in S Mode

I have looked online in youtube and google to get ideas and there is no toggle for on and off, no options under mouse properties to disable it.  How do I disable touchpad when I want to use external mouse?  Thanks

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@RodneyShock

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Click Start, and then type mouse in the search field.
  2. Click Change your mouse settings.
  3. Click Additional mouse options.
  4. In Mouse Properties, click the TouchPad tab. ...
  5. Uncheck Double Tap to Enable or Disable TouchPad. ...
  6. Click Apply, and then click OK.

Click here: https://support.hp.com/in-en/document/c03882926 to know more about How to Disable the "Double Tap to Enable or Disable TouchPad" Feature.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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