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jborchel Tutor
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No Horizontal Scrolling on Touchpad?

Stream Laptop
Microsoft Windows 10 (64-bit)

Is there horizontal scroll on the Stream touchpad? I have searched throughout the Mouse and Touchpad part of the W10 Settings and cannot find anything that indicayes yeah or nay. I've checked with the Device Manager and it said my Synaptics driver was up to date. The Stream is Laptop 11-y010nr. Serial # [Personal Information Removed]

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HP Support Agent
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No Horizontal Scrolling on Touchpad?

Hello,@jborchel.

 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.

 

I see you need information on a horizontal scroll on the touchpad. Did I get it right?

 

Let’s try the steps below and check if that answers you  the question.

 

Try performing a clean installation of your Touchpad drivers.

  • Uninstall your current touchpad drivers.
  • Restart your PC.
  • Go to your manufacturer's website and download the official touchpad driver depending on your OS type and version.
  • Restart your PC and your scrolling feature should be enabled again.

To uninstall a driver from device manager, follow the steps below.

  • Start Control Panel, click Hardware and Sound, and then click Device Manager.
  • Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  • On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  • When the uninstall process is complete, remove the device.

To download the drivers, use the link below from HP website.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76418.exe

 

Please let me know the outcome.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
I work on behalf of HP

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