Nouste Student
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

No Pen or Touch Available for this Display

ENVY x360 - 15-w009ne
Microsoft Windows 10 (64-bit)

I bought An Hp Eny x360 with a touch screen display. The touch screen stopped working and when I go to the Pc Properties it says Pen and touch not available for this display. Many People said that the solution was to open device manager and go Human Interface Devices and enable Touch Screen. However i cant find it. What should i Do?



2785 2657 144 329
Message 2 of 2
Flag Post
HP Recommended

No Pen or Touch Available for this Display

Hi @Nouste,


Welcome to HP Forums!


I understand that your laptop touchscreen stopped working. I want to help.


Please follow the document below for troubleshooting:

HP Notebook PCs - Touch Screen Issues (Windows 10)


Let me know if it helps.


This is a great question other customers may also be wondering about; please click the Accept as Solution if you feel this post has helped you, or could help others. You can say thanks easily by clicking the Thumbs Up below!     :robotvery-happy:


I work on behalf of HP

Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation