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‎09-19-2017 07:39 AM

HP Recommended
Product: HP Pavilion 15-n221so Notebook
Operating System: Microsoft Windows 7 (32-bit)

No one I talked with  nor HP's heldesk nor Windiw's helpdesk could get the computer work on Windows 10 after a update they forced on me, so I had to go back to Windows 7 (32-bit). After that everyting workes fine, exept that I can not use the HDMI-cable anymore. When I try the TV responds "No Signal".

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-19-2017 09:25 AM

HP Recommended

Hi Hillan,

 

  The only suggestion I could offer to try the graphics driver from AMD if you have not already done so.

 

 As you will not find the amd drivers for 32 bit Os in Hp support site , so click on the following link download the graphics driver and try checking if it works.

 

http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032

 

Thank you.

 

I am an HP employee

View solution in original post

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2 REPLIES 2

‎09-19-2017 09:25 AM

HP Recommended

Hi Hillan,

 

  The only suggestion I could offer to try the graphics driver from AMD if you have not already done so.

 

 As you will not find the amd drivers for 32 bit Os in Hp support site , so click on the following link download the graphics driver and try checking if it works.

 

http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032

 

Thank you.

 

I am an HP employee
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‎09-19-2017 11:55 AM

HP Recommended

Thank you, I will try that, and come back with the result!

Hillan

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