Neither the camera nor mic are working on my HP chrombook 14. I bought this specifically for my kids to attended Google Classroom, and it is not working for what I need it for. It worked for 3 classes, but now if we are lucky to get the camera working it freezes after a few seconds which leaves a frozen image of my child, they also can not interact with classroom activities verbally as the mic does not work either. Super frustrating.
What is the product number of the Chromebook? it should be on the bottom of the Chromebook.
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