@rugeles
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
Adjusting your display’s refresh rate is actually fairly easy to do on your own. Despite that, you may still face hardware limits depending on the monitor you own.
- When using Windows, you can start the process by opening your "Settings" and clicking "System."
- Then, select "Display" and navigate to your "Advanced display settings" tab where you’ll find a link marked "Display adapter properties" for Display 1.
- From there, click to the "Monitor" tab and you should see a dropdown below a field labelled "Monitor settings." Simply select your desired refresh rate from the dropdown and click "Apply."
Alternatively, you can just right-click on your desktop and select "Display settings" in order to access your" Advanced display settings" tab.
Hope this helps! Keep me posted for further assistance.
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ECHO_LAKE
I am an HP Employee