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- No pen in my package (HP Envy x360 2-in-1 Laptop 15-fh0010na...

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05-21-2024 06:08 AM
I received my new laptop recently and I love it.
The pen/stylus is however not with it and wasn't in the package.
I'm trying to contact HP support without much success to have it dispatched to me.
Anyone from HP able to assist on here?
😞
Al
05-21-2024 09:57 AM
Welcome to the HP English Community --
We cannot help with any purchase related items -- our Community is not associated with HP Sales (HP Store).
If you purchased the computer from HP, contact the Store Customer Service department - information included later in this message.
What else?
I can provide you with the information we have available so you can try and get a pen on your own.
Reference
Page 20
Description Part Number
HP MPP 2 G1 Tilt Pen (natural silver) N44378-001
HP MPP 2 G1 Tilt Pen (nightfall black) N54711-001
Product Number > 3J122AA > HP Rechargeable MPP 2.0 Tilt Pen
Reference
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HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fh0000 (77W46AV)
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