• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Chromebook x360 14a-ca0000 (446M9AV)
Chrome OS

Dear reader,

I am quite disappointed, stating it nicely. I recently bought a Chromebook HP  - as I thought HP is normally good.

I wanted to use the draw app on the chromebook, and make notes on sheet music (I am a professional musician)

 

The stylus pen specifically for my chromebook X360 is not sold at the HP shop any longer.

I went today to a specialist computer shop - even the expensive HP stylus pen  does not work on my chromebook.

 

We have now tried 4 different universal active stylus pens. Nothing works....

 

Without the pen, I can just as well throw the chromebook away ( I won't ;-)) but that is how I feel at the moment.

 

Can anyone help me?

Kind regards

 

 

 

 

 

 

3 REPLIES 3
HP Recommended

@Yol261 

 

Welcome to the HP Community Forum.

 

It is disappointing when you don't get what you want.

 

This inexpensive model series of HP Chromebook does not list support for an active stylus.

 

If you wish to do so,

If your computer has a touchscreen,

When an active stylus is not an option on your machine,

Consider a Passive Stylus / Pen

Capacitive / Passive pen is not the same thing as an active stylus, of course.

Passive pen works like your finger on the touchscreen.

 

Passive Pen Stylus – Information

What Is a Capacitive Stylus and How Do They Work?

And

Active Vs. Passive Stylus: How Do They Differ? | 2022 

and

What is a Stylus? Types of Stylus & Stylus Pens Explained 

 

 

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Chromebook x360 14a-ca0000 (446M9AV) 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hello Mr. Dragon-Fur

Thanks so much, the passive stylus pen does not work either.

 

I spoke with HP today (sales department) - they said that I bought the wrong Chromebook - it is not compatible with a stylus pen , although there is no information on their website that a stylus would not work.

 

The lady said that I should have known that a stylus would not work because there was no option to buy a stylus as an accessory when you buy it through the HP website. HP has an Interesting way of thinking....

 

Kind regards

 

 

 

 

HP Recommended

@Yol261 

 

You are welcome.

True - not all display's are compatible with an Active Stylus.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.