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HP Recommended
15-da2180nia
Microsoft Windows 10 (64-bit)

Not able to adjust display brightness model hp 15-da2180nia poddID9HK59EA#bh5

2 REPLIES 2
HP Recommended

WHEN TRYING TO INSTALL DRIVER DOWNLOADED FORM SUPPORT SITE ITS SHOWING THE FOLLOWING ERROR "the driver is not supported on this version (10.0.14393)"

HP Recommended

Hi:

 

What driver are you trying to install?

 

According to the product specs for your notebook it has a Nvidia graphics adapter, so you would install this driver.

 

27.21.14.5167

 

https://ftp.hp.com/pub/softpaq/sp107001-107500/sp107363.exe

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