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HP Recommended
Notebook HP - 15-ac011nl
Microsoft Windows 10 (64-bit)

My display (Samsung LTN156AT35-H  40 pin) has dead dot iussues.

I have capatibilities for changing it, but I need a spare parts compatibility list.

(Used original lcd is almost rare.)

 

Thank You

6 REPLIES 6
HP Recommended

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HP Recommended

@InkeIt

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

I did that, but I'm here again. There are any link to contact?

I don't see aything else.

 

Thank you.

HP Recommended

Thanks everyone for helping in this community, My problem regarding sound is solved by using this platform only. Thanks again everyone

HP Recommended

@InkeIt

Thank you for posting back.

 

I hear you, navigation can sometimes feel off-putting especially when all we want is immediacy. If you are having trouble navigating via the contact HP options, generally it is because either your product is Out of Warranty or you are trying to get support beyond the business hours and our business hours falls between 8am to 6pm EST. We also have an option to contact us via Facebook and Twitter in wake of exigency.

ECHO_LAKE
I am an HP Employee

HP Recommended

Hi @InkeIt 

If you still need the part number

813959-001

Example

https://www.ebay.it/itm/351961094681?hash=item51f2841a19:g:Uk8AAOSwmOpgEPqY

 

On page 65 of service manual you can see the steps to replace the screen

http://h10032.www1.hp.com/ctg/Manual/c04653884.pdf

 

Hope it helps,

David

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.