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HP Recommended
HP Stream Notebook-11-r050sa
Microsoft Windows 10 (64-bit)

HP Stream Notebook-11-r050sa just over three years old. Screen display fine until approx 10 degrees past the vertical & then go black. Any advice on how to resolve this problem would be appreciated.

3 REPLIES 3
HP Recommended

@rotorman

 

Welcome to HP support community.

 

Please attempt the below steps: 

Perform a hard reset 

 

Attempt a BIOS recovery  

 

Run the System Diagnostics tests 
 

For more steps, click here 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you for your reply.

 

None of the above suggestions work. PC World say it is the cable connecting the screen to the computer and it needs replacing. I am taking the machine to a local repairer who has experience of changing the connection and has heard of this problem before. PC World repair prices are to high in my opinion.

HP Recommended

@rotorman

 

Yes, you can try those options and let me know how it goes.

Sandytechy20
I am an HP Employee

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