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‎09-25-2019 06:40 AM - edited ‎09-25-2019 08:36 AM

HP Recommended

I already tried a different cable. And I don't have another monitor so I may return the laptop. Thanks anyway.

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‎09-25-2019 02:41 PM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number 

 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

Raj1788
I am an HP Employee 

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‎09-26-2019 03:04 PM

HP Recommended

ok thanks.

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