OMEN X 2S Second Screen not working again...

[Rambolicious]

I have done everything to get this screen to try to display anything! It would work before updating it and wont now also I'm not sure if its game hub that's messed it up. I have BIOS 14 and updated everything even did the whole W-X to update drivers not sure whats going on also ran test and updated G-Card ect. please if anyone has a solution.

[praveenbv]

HI@Rambolicious, Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Adjust system settings and configure second screen settings.

1. Open OMEN Command Center on the main screen.

2. Move the content to the second screen by pressing the Screen Switch key  or dragging it to the second screen.

• Monitor System Vitals, choose Performance Control or adjust the keyboard and exterior Lighting.

• Use Settings to configure second screen options.

NOTE: When used on the second screen, OMEN Command Center is optimized for the smaller screen size and touch interface.

1. System Vitals

2. Performance Control

3. Lighting

4. Real-time Screen Mirroring

5. Settings

Keep me posted. Happy to help!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

.,,,

[Rambolicious]

that didn't help

[praveenbv]

Hi @Rambolicious,

Welcome to the HP Support Community.  

We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

 I'd suggest you Contact HP in your region regarding the service options for your computer. or HP Chat Support Team.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!