Occassionally, the display of my laptop just flickers and ends up showing as in the image attached.

[sreehari88]

[A_Gayathri]

Hi @sreehari88 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with Display flickering and artifacts like those described can be caused by a variety of issues, ranging from software and driver problems to hardware malfunctions. 

Here are some steps you can take to troubleshoot and possibly resolve the issue:

1. Update Graphics Drivers

• Download the latest drivers for your graphics card from the HP website or the manufacturer (Intel, NVIDIA, or AMD).
• Install the drivers and restart your laptop to see if the issue persists.

2. Check for Windows Updates

• Ensure that your Windows 11 installation is up-to-date.
• Go to Settings > Update & Security > Windows Update and click Check for updates.

3. Adjust Display Settings

• Right-click on the desktop and select Display settings.
• Ensure that the refresh rate and resolution are set correctly for your display.

4. Perform a Hard Reset

• Shut down your laptop.
• Disconnect the power adapter and remove the battery if possible.
• Press and hold the power button for about 15 seconds.
• Reconnect the battery and power adapter, then turn on your laptop.

5. Check for Overheating

• Overheating can cause display issues. Ensure that the vents and fans are clean and not obstructed.
• Consider using a cooling pad if the laptop frequently gets hot.

6. Run Hardware Diagnostics

• HP laptops usually come with built-in diagnostics tools. Restart your laptop and repeatedly press the Esc key until the Startup Menu opens. Then press F2 to open the System Diagnostics.
• Run a test on the display and graphics to check for hardware issues.

7. Connect to an External Monitor

• Connect your laptop to an external monitor or TV using an HDMI or VGA cable.
• If the external display works fine, the issue might be with the laptop's screen or its connection.

8. Check for Loose Connections

• If you're comfortable opening your laptop, check the internal connections between the display and the motherboard.
• Sometimes, a loose or damaged cable can cause display issues.

9. Revert to a Previous Graphics Driver

• If the issue started after a recent driver update, rolling back to a previous version might help.
• Go to Device Manager > Display adapters, right-click on your graphics card, select Properties, and go to the Driver tab. Click Roll Back Driver if the option is available.

Refer to this document: HP 15-f2000 Laptop PC (30K17AV) User manual

I hope this helps. 

Take care and have a good day.

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