Omen lightning problem

[sidd26]

Suppose i have set blue color to all the keyboard, but. When I press the A key. The keys  W,S,D turn red how do I solve this problem.

[praveenbv]

Hi@sidd26, Welcome to the HP Support Community!

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 

Do a BIOS update, but if you have - pressing F5 will turn it back on.  
   

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows  
   

You may also try this YouTube video for more details: Click here  
   

I have a few links that should help you download and install the HP System Event Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:  

The link for the System Event Utility: Click here  

Omen Controller: Click here  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[praveenbv]

Greetings! 

  

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