On a Zoom meeting, using the camera on my HP Envy 16, my face looks red. How do I fix that?

[PhilC10]

HP Envy 16 laptop

[Garp_senchau]

@PhilC10, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Adjust Camera Settings:

• Look for options like Exposure or White Balance. Adjusting these can help balance the colors and prevent the red tint.

Check Zoom Video Settings:

• In Zoom, go to Settings > Video, and check if there's an option for Touch Up My Appearance. Turn this on or off and see if it helps with the redness.

Ensure Proper Lighting:

• Sometimes, the lighting in your environment can cause the camera to adjust the colors incorrectly. Try adjusting your position relative to the light source. Ensure that the light is facing you, but not too harsh, as that can sometimes cause weird color shifts.

Update Camera Drivers:

• Make sure your camera drivers are up to date. You can do this by going to Device Manager > Imaging Devices > HP Camera and checking for updates.

Please refer to this guide to help troubleshoot the webcam issues: HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,