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HP Recommended
ENVY dv7
Microsoft Windows 10 (64-bit)

dear sir,

i have problem in the PC camera ... it's not working with this message: 0xA00F4292<photo capture start timeout

 

can you support please 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AHOHA

 

Welcome to the HP Support Community.

 

1. Allow your computer access to the camera

  1. Press the Win+X keys on your keyboard -> choose Settings from the menu.
  2. Inside the Settings window select Privacy.privacy settings - Windows 10 error 0xa00f4292
  3. Navigate to Camera -> activate Allow apps to access your camera.
  4. In case the toggle mentioned above is grayed out, first enable the Allow access to camera on this device option.

2. Allow Camera app access through your PCs firewall or antivirus software

  1. Click on Cortana search -> type firewall -> choose the first option from the top.
  2. Inside the Firewall settings -> select the Allow an app or service through Windows Defender Firewall.
    firewall Cortana - windows 10 error 0xa00f4292
  3. Search for the camera app and allow both incoming and outgoing access.

To allow camera access through third-party antivirus software (steps vary depending on software):

  1. Open up the antivirus software by double-clicking the icon.
  2. Navigate to Firewall settings -> make sure Camera app is allowed access.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@AHOHA

 

Welcome to the HP Support Community.

 

1. Allow your computer access to the camera

  1. Press the Win+X keys on your keyboard -> choose Settings from the menu.
  2. Inside the Settings window select Privacy.privacy settings - Windows 10 error 0xa00f4292
  3. Navigate to Camera -> activate Allow apps to access your camera.
  4. In case the toggle mentioned above is grayed out, first enable the Allow access to camera on this device option.

2. Allow Camera app access through your PCs firewall or antivirus software

  1. Click on Cortana search -> type firewall -> choose the first option from the top.
  2. Inside the Firewall settings -> select the Allow an app or service through Windows Defender Firewall.
    firewall Cortana - windows 10 error 0xa00f4292
  3. Search for the camera app and allow both incoming and outgoing access.

To allow camera access through third-party antivirus software (steps vary depending on software):

  1. Open up the antivirus software by double-clicking the icon.
  2. Navigate to Firewall settings -> make sure Camera app is allowed access.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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