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Joannelai
New member
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Message 1 of 2
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Pavilion X360 hinge broke

HP Recommended
Pavilion X360
Microsoft Windows 10 (64-bit)

Anyone with HP Pavilion X360 having same problem with me? Because when I search this question online, I can see tones of people having the same problem with me. I have been using HP Desktop for past over the years, everything is good. However when come to their laptop. Many problem happened, especially the hinge problem of X360 series, 

this definitely is HP manufacturer issue, but we have to pay thousands of dollars to pay for what they made. I convinced HP to give me a proper explanation and actions with this. If not I would definitely bring this issue to the authority. 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Joannelai, Welcome to the HP Support Community!

 

I understand your concern. Let me escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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