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Sushi_Hero
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Pavilion x360 pen compadabillity

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Hey so I have an HP Pavilion x360 13-a010dx - 13.3 and I have the regular hp pen that has the product number 1MR94AA#UUf. I tried to use it to move things(and possibly draw with it ) but it doesn't do anything so I'm wondering if the hp pen isn't compatible with this model laptop or the battery that came with it was bad. Please help, I don't know what is wrong.

 

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Dragon-Fur
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@Sushi_Hero 

 

Edits - Update Content

 

Product Number: G6T71UA

Product introduced in 2014

 

Update - found this in the Service Guide:

HP Synaptics active pen                 773175-001

 

Should you decide to upgrade your tech - that is, purchase a new computer...

Reminder:  "New" does not equal "supported".

Many notebooks do not support an active pen - check before purchase to make sure you are getting what you expect.

 

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion 13-a010dx x360 Convertible PC 

 

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Dragon-Fur

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Dragon-Fur
Level 16
Level 16
34,417 26,568 3,176 10,229
Message 2 of 4
Flag Post
HP Recommended

@Sushi_Hero 

 

Edits - Update Content

 

Product Number: G6T71UA

Product introduced in 2014

 

Update - found this in the Service Guide:

HP Synaptics active pen                 773175-001

 

Should you decide to upgrade your tech - that is, purchase a new computer...

Reminder:  "New" does not equal "supported".

Many notebooks do not support an active pen - check before purchase to make sure you are getting what you expect.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion 13-a010dx x360 Convertible PC 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

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Sushi_Hero
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Welp that's unfortunate... Is there any other pens or styluses that support it since it has a pen option at the control panel?

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Dragon-Fur
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@Sushi_Hero 

 

I was double checking - these old notebooks sometimes did add this information in the Service Guide.

 

HP Pavilion x360 Convertible PC Maintenance and Service Guide

 

HP Synaptics active pen                Part Number:  773175-001

 

Now, whether you can find one of these is not something I can answer.

Use the part number to search for the pen...

 

Good Luck.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

Was this reply helpful? Yes No
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