Pavillion DV6 frozen after install Graphic driver

[Bleedi94]

Hello,

I have a problem with my Laptop HP Pavillion DV6.
I got it a few years ago and a few days ago my screen froze ( error with graphic card) and it stayed black. I tried to restart it, and it would not start, it just showed Starting Windows.

I tried and formated it, and it started so I installed wlan, and it worked just fine until it came to the graphic card. I installed its driver from the HP Page and reset it,and it started OK, worked for 2 minutes and froze again like in the first place when the problem appeared.
So, when it is with Intel HD graphic card it works fine but when I install the original driver ATI radeon HD 6700M it just crashes.

Do you maybe know where the problem could be?

[The_Fossette]

@Bleedi94

I reviewed your post and I understand that the computer crashes when you install the graphics driver.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you download and install the graphics driver from the below link and check it if helps.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then share the product number of your computer and I will send you a direct link to download the graphics driver.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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