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‎06-21-2024 11:24 AM

HP Recommended

My laptop won’t allow me to type letters only numbers except when it does the password challenge it then allows me to type letters? How do I get it typing as normal 

Category:
1 REPLY 1

‎06-22-2024 01:45 PM

HP Recommended

@Ek78 

 

Sounds like you use PIN to logon. PIN is for Personal Identification Numbers you have to use numbers not letters.  Please use the following Guide to change or reset

 

         Change or reset your PIN

 

Regards.

BH
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