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‎07-23-2019 09:27 AM

HP Recommended
Product: 5CD91366BC
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!

My HP pen active G2 does not work properly when I use it near the right side of the screen. It heavily shakes from one place to another. It makes my daily working on this device impossible. I have a screen record how it looks like. Does anybody have the same problem on this model? Is this an issue of drivers or I have a defected model?

 

 

1 person had the same question
2 REPLIES 2

‎07-23-2019 03:38 PM

HP Recommended

@AndreyNosov 

 

Are they compatible ? Please check the following compatible list:


           http://support.hp.com/au-en/document/c05166879


Regards.

BH
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‎07-23-2019 04:45 PM

HP Recommended

Hm... you are frustrating me!

In that list I did not found nither my pen (L16132-001, it's like the L16131-001 but in black color) nor my HP ZBook Studio x360 G5(((

That pen was incuded with my notebook when I unpacked it. 

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