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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-05-2019 05:57 AM

HP Recommended
Product: HP ZBOOK x2
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I'm currently using for my job as a storyboardd artist/director in animation features, a HP ZBOOK X2 for few months now and it worked really fine, until the pen start working before I touched the screen. I explain,  when I approach the pen toward the screen, (something like 1cm), the cursor starts moving before I even touch it. For exemple,  when I draw in Toonboom Storyboard Pro (or others like Photoshop or Paint), following the movements of my hand, a thin line is drawn  in the drawing area before I put the pen on the screen and start drawing.

I tried to check and install updates from HP, Windows and even Wacom, without any form of success.

What did I do before the problem appears? Nothing special, except I'd updated the bios conforming to the HP's update service  suggestion.

As it seems the problem doesn't occurs with Windows Ink, I tried to deactivate it, but that didn't fix anything.

 

It's quite annoying and I hope I could find some help on that board!

 

Thanx to all!

 

Lee0neil.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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