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‎12-01-2020 03:36 AM - edited ‎12-01-2020 03:53 AM

HP Recommended
Product: Pavilion x360 14-cd1005ng
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I got problems using my active Pen (HP Pen (1MR94AA)). It often doesn't  react when my hand touched the screen and is just overall not working good. I already set the touch sensitivity to low (Was on medium by default) but i still have the same problems. Over this link you can find a 11 second video, in which I try to draw a straight line, while the hand i use the pen with, rests on the screen https://streamable.com/35gfwx. I am thankful for any advice on how to improve or fix this.

Thx in advance.

 

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