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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-28-2016 11:43 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

Since I purchased this laptop 20 days ago, I found a scratch on upper right side of my screen horizontally about 3 inches in length which is 2 inches down from upper side, initially I thought it was my fault so I tried different cleaning solution and to some extent I rubbed off but still it remain visible. Thereafter I applied screen guard on it to protect further scratches but unfortunately two three days back I noticed fresh scratch on upper left side just beside previous one horizontally.

While going through the case I noticed that while I close my laptop scratches occur due to slight curve on keypad area in case of dirt it create a scratch while get in contact with screen, so basically due to design it is happening again and again. 

 

Please suggest remedy of it.

 

Regards,

 

Amrita Singh

 

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