Pink dots/pixels shown inside images and videos

[pav14]

Just bought a new laptop, HP pavillion 14 model ce3002nj.

Pink pixels tend to appear (only) inside images, like stains in different shapes and size, not covering  the the entire image but appears in small parts (for example around or in the area of a person's face), it can be in a pic or video, it appears and then may be gone, returns in a different size/shape etc.

Is that a f hardware issue? it looks like LCD thing I think, what's could be the reason for the problem? how can it be fixed?

Attached an example:

[Riddle_Decipher]

@pav14 Greetings from the HP Community!

If this is an "LCD thing", here's what you need to do, to identify the issue and resolve it accordingly:

• If not done already, check if it works fine on the BIOS screen to identify if it's either a hardware or a software issue:
  • If it works fine on the BIOS (Accessed while tapping F10 during a restart) it's a software issue & I suggest creating a new user account to check if that works better, for starters)
  • However, if it doesn't work within the BIOS either, I'm afraid it's a hardware malfunction.

While you respond to that, I have a few more steps that should help: 

Perform a power reset (no data loss) using these steps: Click here, proceed to next step if this works

Attempt to run a test from the HP hardware diagnostic tool, using this link: Click here for details.

If the issue appears on the diagnostics, it could again, determine a hardware failure,

If they don't appear on bios & the hardware tests passed: please update the BIOS & Chip-set drivers from the HP website using this link: Click here

if the issue persists, reinstall windows using the recovery partition or the recovery media to fix the issue,
use this link for details on performing the recovery: Click here

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.