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Message 1 of 2
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Flag Post

Plastic casing around laptop screen is broken at the middle and starting to lift

HP Recommended
Microsoft Windows 10 (64-bit)

I've had this laptop for only a year and few days. Used for school and general stuffs within my room so it sits either on a desk, on my lap or on the bed.  And the laptop is never been dropped, got any bumps or got any spill on it.

 

I just noticed this evening as I open the laptop after 5 days of not using it that there's a crack on the plastic casing of the screen. One side is starting to lift off the body and if I hadn't felt that lifting part, I will probably not notice it. And I have no idea on how that may have happen since I am always careful when using it.

 

I need some advice on what to do 'cuz I just checked the warranty and it expired 6 days ago.

1 REPLY 1
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HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@ROMEE_

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please contact HP Support in your region for Service Options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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